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WATCHGUARDING

BETWEEN CLIENT & PARTNER

 

CHALLENGES


- Long-running projects with limited progress
- Budget overruns and missed targets
- Lack of expertise on project team
- Users resistant to change 
- Difficulties alligning the business and system
- Lots of data but no insights 

 

 

ENDORSED BY

 

 

 

TAKE OFF TIME

SOLUTION


- First & second line expert Dynamics 365 support 
- Coherent requirement gathering for all stakeholders

- Internal follow-up of operational tasks in the absence of project manager
- Output driven not resource driven
- Strategising and prioritsing needs vs wants
- User adoption assurance 

 

 

ALLOW US TO EXPLAIN BY GOING ON VACATION


PART 1: WHAT'S THE PLAN?


Imagine that your organisation's brand-new software implementation can be as easy as taking a vacation. Your end destination? Snorkeling in turquoise waters, resting your feet in the glistening white sand and having a cold drink at sunset. In the reality of things, the "go-live" of your brand-software feels just as good.
All you need is a plan of action. What do you want to see or accomplish by the end of the trip? How will you get there, who will you bring along and do you need a guide? 

 


PART 2: PACK YOUR BAGS, WE'RE LEAVING!


Ready?
You’re driving a long distance and hope to get there as quickly as possible by travelling along highways and interstates that allow you to get there faster with the fewest stops. These are comparable to the implementation partners offering a hand to jump-start your new software and help you get to the end destination as swiftly as possible. Your bags are packed, you've got your vacation plan, trunk full of new technology, and a partner to help you along the way.

 


PART 3: DID WE FORGET ANYTHING?


But wait a minute, in the hustle and bustle of leaving you suddenly realise that you’ve forgotten your eight-year-old son, Kevin. Classic “Home Alone” movie moment. Of course, stress can make you forget even the most obvious and important items. 
That's where a watchguard comes in. At any point during a software implementation, your watchguard helps you scope changes. Forget about exceeding budgets, unmet expectations, or poor documentation: your watchguard reminds you to not forget Kevin.


PART 4: WHERE DO WE GO FROM HERE?


Although new software projects often start out with great enthusiasm – yet more often than not these ventures break down, become directionless, or delayed due to setbacks.
 Accordingly players and resources can change; this requires rebalancing. And, inevitably, the plan will also change. Great partnerships require due diligence, compromise, innovation, and continuous problem solving. Time after time. 
A watchguard oversees and so to speak "lights up the road" for all stakeholders to stay on track at all times. We are your GPS that projects the roadmap to your end destination.

 


PART 5: WATCHGUARD TO SAVE THE DAY.


As you might have guessed from our name, at Arcade, we act as bridge builders. We unify the vision and requirements of all stakeholders.  If you've missed a turn, we'll support the team to get back on track. Forget the setbacks. We build a relationship with both the customer and the partner to protect interests, starting with strategy and planning, prioritising needs vs. wants, and focusing the software on these requirements. More so, our SWAT is hands-on and delves into the code wherever you need an extra hand.

 


PART 6: TIME TO RELAX, CHEERS!


This holiday in all its simplicity depicts what a watchguard does. We bring you to the sun. When you configure your software, your watchguard knows the requirements and can help you do it right the first time around. And, during implementation, the watchguard can bring an outsider perspective to advise you how to stay on track with the appropriate strategy, plans and resources to pull it off. A watchguard saves you time and money. At the end of the day, we all want to travel along a stress-free road to our turquoise waters. Get yourself a watchguard. Kevin approves.

 

ARE YOU READY FOR YOUR WATCHGUARD?

LET'S CLOSE YOUR BUSINESS GAP

Are you interested in some examples of business optimization realised through watchguarding?

Don’t hesitate to contact us: our SWAT team is happy to present you some of our user cases.